Koala IT Course Catalog
ITIL 5 – Project Management (IT Service Management)
ITIL 5 is the latest evolution of the IT Infrastructure Library, providing a comprehensive framework for managing IT-enabled services in a modern, digital environment. It focuses on value creation, stakeholder collaboration, and continual improvement across the service lifecycle. In project management contexts, ITIL 5 aligns IT projects with business strategy, ensuring that new services, changes, and improvements deliver measurable value while supporting agility, governance, and service quality.
PRINCE2 – Project Management Framework
PRINCE2 (Projects IN Controlled Environments) is a structured, process-driven project management methodology widely used across industries. It emphasizes clear roles and responsibilities, strong business justification, and controlled stages throughout a project’s life. PRINCE2 provides a scalable framework that helps organizations manage risk, maintain control, and ensure projects are delivered on time, within budget, and aligned with defined objectives.
Cyber Security Course
Our Cyber Security course offers practical, hands-on guidance to help you understand, prevent, and respond to digital threats. Covering essential topics such as network security, risk management, data protection, and safe online practices, the course is designed for individuals and professionals seeking to strengthen their security awareness and protect their systems. Through clear explanations and real-world examples, you’ll gain the knowledge and confidence to navigate today’s digital landscape safely.
Microsoft Suite Training (Word, Excel, PowerPoint)
Our Microsoft Suite training focuses on Word, Excel, and PowerPoint, providing step-by-step guidance to boost productivity and mastery of essential office tools. Whether you are a beginner or looking to improve your efficiency, the sessions cover document creation, data management, presentation design, and advanced features to streamline workflows. The training is practical, easy to follow, and tailored to help you work smarter and achieve professional results quickly.
Video Consultation on ITIL and PRINCE 2
We offer one-hour video consultations introducing ITIL and PRINCE2 project management frameworks. These sessions provide a clear overview of best practices, processes, and principles, helping individuals or teams understand how to align IT services and projects with business goals. Whether you are preparing for certification, seeking practical guidance, or looking to improve project efficiency, the consultation delivers easy-to-follow insights and actionable advice.
Video Consultation on Project Management and IT networking
I offer one-hour video consultations on Project Management and IT Networking, providing practical guidance tailored to your needs. Sessions cover project planning, risk management, workflow optimization, and core networking concepts, helping individuals or teams troubleshoot challenges and build confidence in managing projects and IT infrastructure efficiently. The consultation also includes tips on best practices and tools to improve team collaboration and system performance.